terms of service
1. Agreement
These Terms are a contract between you and Resolve Research LLC, a Maryland limited liability company ("Resolve", "we", "us"). By creating an Account or using the Services, you agree to them. If you don't agree, don't use the Services.
Some products have additional terms — the Acceptable Use & Output Use Policy and its annexes, the Subscription & Billing Terms, and — if you submit written work for publication — the Contributor Terms. Those are part of this agreement. Where a product-specific term conflicts with these Terms, the product-specific term governs for that product only.
2. Definitions
Resolve — Resolve Research LLC. Services — the Site and all Resolve-operated products, applications, subdomains, and APIs, including any added later. Site — resolveresearcher.com and its subdomains. Account — a registered login and the entitlements attached to it. Tokens — product credits redeemable for Services. Not currency, not API tokens, non-transferable. Outputs — any result the Services generate: verdicts, scores, projections, briefs, analyses, and answers. User Content — anything you submit, including media uploaded for analysis. Contributor Content — written work submitted for publication on the Site by anyone other than Resolve. Licensed Data — third-party data we license and make available through the Services. Subscription — any recurring paid entitlement, including the sports tiers (formerly Sports Pass), add-ons, and monthly support. Trial — a time-limited Subscription at reduced or no charge, limited to one per payment method.
3. Eligibility
You must be 18 or older to create an Account. The Services are not offered to anyone under 18, and we will close Accounts we determine to belong to minors.
You must provide accurate registration information and keep it current. One Account per person. You are responsible for everything done under your Account and for keeping your credentials secure. Tell us promptly if you believe your Account has been compromised.
4. Accounts and the card requirement
A single Resolve Account works across every Resolve property.
A valid payment card is required to register, and registration is free. We do not charge you for creating an Account. The card is required to establish identity attribution for a service that accepts user-submitted media, to prevent automated account creation against metered AI features, and to limit resource abuse.
You will only ever be charged if you take an affirmative action to purchase — buying Tokens, or starting a sports tier or other Subscription. Adding a card at registration is not consent to any charge. Consent to each purchase is obtained separately, at the time of that purchase.
You may remove or replace your stored card at any time without closing your Account.
5. Tokens
Tokens are product credits. They are not currency, have no cash value, and are not transferable, redeemable, or exchangeable. They can be used only within the Services.
Tokens purchased in a pack are non-refundable except where the law requires otherwise or where we have made a billing error. Free Tokens we grant may be modified or withdrawn at any time. If your Account is terminated for breach, unused Tokens are forfeited.
We may change Token pricing and the Token cost of any feature going forward. Changes don't retroactively reduce Tokens you've already bought.
6. Subscriptions
Sports tiers and other Subscriptions are governed by the Subscription & Billing Terms, which cover the 7-day trial, automatic renewal, cancellation, and refunds. Read them — they contain the terms that determine when you're charged.
7. Acceptable use
The Acceptable Use & Output Use Policy governs what you may do with the Services and with Outputs. In summary, you may not:
- Use the Services unlawfully, or to harm, harass, defraud, or impersonate anyone
- Upload content you lack the rights to submit
- Upload content depicting the sexual exploitation of minors, non-consensual intimate imagery, or anything else prohibited by the Policy
- Circumvent metering, rate limits, authentication, or Account restrictions
- Create Accounts by automated means, or maintain multiple Accounts to obtain free entitlements
- Scrape, crawl, or systematically extract from the Services beyond what we expressly permit
- Reverse engineer the Services, or use them to build a competing product
- Resell, sublicense, or redistribute the Services, Outputs, or Licensed Data except as expressly permitted
8. Your content
You keep ownership of your User Content. You grant us a limited, worldwide, royalty-free license to host, process, transmit, and analyze it solely to operate the Services and to comply with law. That license ends when the content is deleted, except for anything we are legally required to preserve.
We do not use your User Content to train models.
You represent that you have all rights necessary to submit your User Content and that doing so doesn't violate anyone's rights or any law. This matters most for uploaded media: submitting a file is your representation that you may lawfully submit it.
Media uploaded for analysis is deleted after scoring. See the Privacy Policy and Annex A for the two narrow exceptions.
Contributor Content — written work you submit for publication — is governed exclusively by the Contributor Terms, not by this Section's User Content license.
9. Outputs
Outputs are generated by automated systems, including statistical models and third-party large language models. They are probabilistic, they are frequently uncertain, and they are sometimes wrong.
We provide Outputs for analysis and information only. They are not professional advice of any kind, they are not statements of verified fact, and they are not a certification, authentication, or determination about any person, media file, event, or outcome.
Subject to these Terms, you may use Outputs for your own personal or internal purposes. You may not:
- Present an Output as a verified finding, an authentication, or a statement of fact
- Attribute an Output to Resolve as a conclusion, verification, or determination
- Remove or obscure any label identifying an Output as machine-generated
- Use Outputs as evidence in any legal, disciplinary, employment, insurance, or law-enforcement proceeding
- Redistribute Outputs as a data feed or as part of a competing product
Product-specific restrictions are in Annex A (detector) and Annex B (DeepDive).
10. Licensed Data
Some Services incorporate Licensed Data provided by third parties. Your rights in Licensed Data are limited to viewing and using it within the Services, and to any export function we expressly provide.
Where we provide an export, it is licensed to you for your own personal or internal use only. You may not redistribute, resell, sublicense, or publicly post exported files; collect them systematically or by automated means; aggregate them to reconstitute a dataset; or use them to build or supply any competing data product or service.
Licensed Data is provided by its owners without warranty and may contain errors or delays. We aren't responsible for its accuracy or availability.
11. Our content and intellectual property
The Services, the software, our models, and all content we create are owned by Resolve or our licensors and protected by intellectual property law. These Terms grant you a limited, revocable, non-exclusive, non-transferable license to use the Services. Nothing else is granted.
Feedback you send us may be used freely and without obligation.
12. Copyright complaints
We respond to notices of claimed copyright infringement under the DMCA and will terminate repeat infringers in appropriate circumstances.
Designated Agent — Resolve Research LLC Registration: DMCA-1076294 (status: Active; registered 2026-07-25; renew by July 2029) Notices: Nathan Humphrey · Annapolis, MD 21403 · nathan@resolveresearcher.com · (443) 510-9101
A notice must include the elements required by 17 U.S.C. §512(c)(3). If your content was removed, you may submit a counter-notice.
13. Third-party services
The Services rely on third-party providers, including payment processing, hosting, compute, and language model providers. We aren't responsible for third-party services, and your use of them may be subject to their own terms.
Links to third-party sites are not endorsements.
14. Disclaimers
The Services and all Outputs are provided "as is" and "as available," without warranty of any kind. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, accuracy, and quiet enjoyment.
We do not warrant that the Services will be uninterrupted, secure, or error-free, that Outputs will be accurate or reliable, or that defects will be corrected.
Some jurisdictions don't allow certain disclaimers, so parts of this section may not apply to you.
15. Limitation of liability
To the fullest extent permitted by law:
- We are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, or goodwill, however caused and on any theory of liability.
- Our total liability arising out of or relating to these Terms or the Services will not exceed the greater of (a) the amount you paid us in the twelve months before the event giving rise to the claim, or (b) one hundred U.S. dollars.
These limits apply even if a remedy fails of its essential purpose. They do not apply to liability that cannot be limited by law.
16. Indemnification
You will indemnify and hold harmless Resolve and its members, officers, and agents from any claim, loss, or expense (including reasonable legal fees) arising from your User Content, your use of the Services or Outputs, your breach of these Terms, or your violation of any law or third-party right.
16.1 Subpoenas and third-party legal process
Nothing in these Terms limits any court's authority or any party's right to lawful process, and we will comply with valid legal process directed to us.
However, if you or a third party serves us with a subpoena, discovery demand, preservation order, or other compulsory request, or seeks our testimony or participation in any proceeding, and the request arises out of your use of the Services or Outputs, you agree to reimburse our reasonable costs of responding. That includes internal time at our standard rate of $300 per hour, external legal fees, the cost of collecting, reviewing, and producing records, and reasonable travel and appearance costs where our testimony or in-person participation is compelled.
This applies whether or not you are a party to the proceeding. It does not apply where we are the subject of the investigation, where the request concerns our own conduct rather than yours, or where applicable law prohibits cost recovery.
17. Suspension and termination
You may close your Account at any time.
We may suspend or terminate your Account, with or without notice, if we reasonably believe you have breached these Terms or the Acceptable Use Policy, if required by law, or to protect the Services or other users. Where content screening required by law produces a match, we may suspend an Account automatically.
We may also terminate any Account for convenience on 30 days' notice; if we do, we will refund the unused portion of any paid entitlement pro rata.
Suspension or termination for cause is a restriction of access, not a deletion of records we are required to keep.
If you believe an automated action was taken in error, contact us and we will review it.
Sections 5, 8–11, and 14–20 survive termination.
18. Changes
We may change these Terms. We'll update the version number and effective date.
For material changes — anything that reduces your rights, increases your obligations, or changes how disputes are handled — we will notify you by email at least 30 days before the change takes effect, and we will ask you to accept the new Terms the next time you sign in. Access to paid features resumes once you accept. If you don't want to accept, you can close your Account before the change takes effect and we'll refund the unused portion of any paid entitlement pro rata.
For non-material changes — clarifications, formatting, corrections, new optional features — we'll post the updated version and note it in the effective date. Continuing to use the Services means you accept those.
We won't use a non-material change to smuggle in a material one.
We may also change, suspend, or discontinue any part of the Services. Where a change materially reduces a paid entitlement you've already bought, we'll offer a pro-rated refund of the unused portion.
19. Governing law and disputes
These Terms are governed by the laws of the State of Maryland, without regard to conflict-of-laws rules.
If you are using the Services for business or commercial purposes, any dispute will be brought exclusively in the state or federal courts located in Anne Arundel County, Maryland, and both parties consent to that jurisdiction.
If you are an individual consumer, the same venue applies by agreement — but if a court of competent jurisdiction finds that exclusive Maryland venue is unenforceable against you, the dispute will instead be resolved in the state or federal courts for your county or district of residence, and the rest of this Section stays in force. We would rather name a fallback than have the whole clause struck.
Either party may bring an individual claim in small claims court, in either party's local small claims court, regardless of anything above.
Nothing here prevents either party from seeking injunctive relief for intellectual property misuse.
20. General
We may give you legal notices by email to your Account address or by notice within the Services; notices to us go to the contact point in Section 21. These Terms and the documents they incorporate are the entire agreement between us. If a provision is unenforceable, the rest survives. Our failure to enforce a provision isn't a waiver. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets. Nothing creates a partnership, agency, or employment relationship.
21. Contact
Resolve Research LLC · Annapolis, Maryland, USA resolveresearcher.com/contact